Digital transformation for SMEs
Accelerate workflows and reduce manual work by eliminating process and media disruptions
HighPots already offers connected systems
We offer some ready-made technical sub-solutions. For example, systems that have already been digitally transformed. CRM, email, chat/video conferencing, web tracking and content management systems as well as telephone systems can already be networked by HighPots. You can rent these systems in our cloud or run them on your own servers. Most of the systems are open source. Those that are not are developed and supported in Europe. See also HighPots Open Source Cloud
Interface Development
As a digital transformation service provider, HighPots developed more than 1000 interfaces last year. The development of technical interfaces plays a crucial role in digital transformation. Interface development enables the integration of different systems, platforms and data sources. Enabling interface development for digitalisation/transformation
Integration of systems
Different IT systems and applications are operated in isolation from each other. Interface development connects these systems and enables them to exchange data and information.
Data consolidation
Data stored in different systems, files and databases is consolidated and brought together in a central data room. This provides a holistic view of the data. HighPot's data analysts extract valuable information for your business. This significantly speeds up decision making
Process automation
Interface development contributes to process automation. Technical interfaces enable and facilitate communication and interaction between different systems. And therefore between different departments and branches. The result is a reduction in manual processes and errors. This also increases the speed of processes.
Interface with external partners, suppliers and platforms
Well-designed technical interfaces are scalable and flexible. This means that they can be easily extended and adapted to new requirements. In a rapidly changing digital environment where companies need to remain agile, this is the key to staying technically competitive.
Scalability and flexibility
Different IT systems and applications are operated in isolation from each other. Interface development connects these systems and enables them to exchange data and information.
Digitalisation implementation and consulting for SMEs
HighPots is a digital transformation service provider for SMEs. As a software technology company, we not only take a close look at your business culture and processes. We also implement digitalisation technically. We develop interfaces and connect your systems. We calculate your potential financial savings in advance and show you where digitalisation makes sense for you. We do this using a pragmatic maturity model that we have gradually adapted to the digital transformation of SMEs over the past few years.
Transforming the SME sector
Digital transformation in SMEs is often more complex than in large enterprises. This is due to the large number of distributed applications and data in SMEs. While large enterprises only need to adapt a few systems, such as an enterprise-wide ERP system like SAP, SMEs have a wide variety of applications.
Challenges of digital transformation
Large technology groups such as Microsoft, Oracle, SalesForce and SAP offer ERP systems that can electronically map large parts of a company’s process spectrum. CRM, sales, marketing, finance and accounting processes are already mapped and linked. However, the one-off costs of implementing these systems and the annual licence costs are considerable. Consultants for these systems also charge high hourly rates. All technology companies also offer solutions for SMEs at a lower cost. However, these solutions are too limited and inflexible in terms of customisation and connecting additional systems.
It is also not uncommon for SMEs to be reluctant to become dependent on US cloud providers. This may be out of conviction or for data protection reasons.
In the digital transformation of SMEs, it is not uncommon for data to exist in the form of Microsoft/Open Office applications; the CRM system is not connected to the content management system or the accounting application. Offline checkout systems run separately from the online store, or production systems are not connected to business applications.
In addition, digitisation projects have often failed. It is not uncommon for incumbent consultancies to be involved. This means that the budget for change management as part of digital transformation is exhausted.
Overview of the challenges of digital transformation
After numerous digitalisation projects, both in technical implementation and in digital transformation consulting, we have a wealth of experience. We know that digital transformation strategies must overcome the following challenges
Cultural change
After numerous digitalisation projects, both in technical implementation and in digital transformation consulting, we have a wealth of experience. We know that digital transformation strategies must overcome the following challenges
Complexity
Digital transformation projects can be very complex, especially in large organisations with many departments, processes and legacy systems. Integrating new technologies and redesigning business processes often requires a high level of planning and coordination.
Technology challenges
Selecting and implementing appropriate technologies can be challenging. It can be difficult to find the right solutions that meet the needs of the business while being scalable and future-proof
Data management and privacy
After numerous digitalisation projects, both in technical implementation and in digital transformation consulting, we have a wealth of experience. We know that digital transformation strategies must overcome the following challenges
Skills shortages and training
A shortage of professionals with digital skills can be a barrier to digital transformation. Companies may need to invest in training and upskilling to ensure their workforce has the necessary skills
Budget constraints
Implementing digital transformation projects often requires significant investment, both in technology and in training and infrastructure. Budgetary constraints can limit or slow down the implementation of such projects
Change Management
The successful implementation of digital transformation projects requires effective change management to ensure that employees accept and support the changes. This often requires clear communication, training and employee involvement in the process
Digital transformation experts
Our digital transformation experts have extensive experience in the digitalisation of medium-sized companies. HighPots has transparent and explainable methods and handles digitalisation budgets responsibly
What you can expect from us:
Analysis and strategy development
Analysis of current business processes, technologies and organisational structures. The result is a maturity model. Based on the results of the analysis, the digitalisation strategy is developed and the objectives, priorities and timetable for the transformation are defined
Technology selection and implementation
Once the strategy has been defined, appropriate technologies and systems are selected to support the digital transformation. This includes the introduction of new interfaces, software solutions, cloud services, IoT devices or other digital tools
Process optimisation and redesign
In parallel with technology implementation, existing business processes are reviewed and optimised. This ensures that processes are efficient and digital-friendly. This may mean completely redesigning processes to meet the needs of the digital world
Data management and integration
Effective data management is critical to the success of digital transformation. This includes implementing data management and integration systems. This ensures that data is available, consistent and secure in real time
Education and training
Working practices and technologies are changing as part of digital transformation. It is important that employees have the necessary skills and knowledge. Training and development programmes will be developed and implemented. Every employee should be familiar with the new technologies and processes
Change management and communication
The introduction of change sometimes leads to resistance and uncertainty among colleagues. Effective change management is therefore essential. Ensuring that employees support and accept the digital transformation is critical to success. Clear communication of the goals, progress and impact of digital transformation is the basis for good change management during digital transformation
Monitor and adapt
The introduction of change sometimes leads to resistance and uncertainty among colleagues. Effective change management is therefore essential. Ensuring that employees support and accept the digital transformation is critical to success. Clear communication of the goals, progress and impact of digital transformation is the basis for good change management during digital transformation
IT Transformation Consulting
We combine consulting with technology implementation. We have combined a large number of systems. The result has been not only cost savings, but also less dependence on specialists. In SMEs, the know-how is often in the head of a single employee, which means that during digital transformation, a lot of knowledge has to be transferred to the systems. Thanks to artificial intelligence, knowledge in unstructured form can also be used during digitalisation in SMEs.
How we bring your digital transformation to life
HighPots helps you identify, recognise and harness value. Scale your digital transformation from concept to implementation to a value-driven operating model.
Efficiency gains of over 30% in the first year are possible. Even more with the use of machine learning, analytical and generative artificial intelligence.
